Privacy Policy

Effective Date: 13th Oct 2024

Manchester Handyman ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, www.manchesterhandyman.co.uk ("the Website") and engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following data about you:

- Personal Identification Information: Name, email address, phone number, and home address, when you fill out forms on our website or contact us for services.

- Service Information: Details about the services you require, such as the nature of the job, preferred dates, and locations.

- Payment Information: We may collect payment details necessary to process payments, though we do not store your full payment card details.

- Technical Data: IP address, browser type, device information, and usage patterns when you visit the Website (via cookies and similar technologies).

2. How We Use Your Information

We use the information we collect for the following purposes:

- Service Delivery: To provide handyman services, communicate with you regarding your requests, schedule appointments, and respond to inquiries.

- Payments: To process payments for services rendered.

- Website Improvement: To analyse how our website is used and improve user experience.

- Marketing Communications: With your consent, to send you updates, promotions, or other relevant information regarding our services.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following parties:

- Service Providers: Third-party contractors or suppliers assisting us in delivering our services (e.g., payment processors or subcontractors).

- Legal Requirements: If required by law, to comply with a legal obligation or to protect our rights and safety.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

5. Security of Your Information

We implement appropriate technical and organisational measures to safeguard your personal data from unauthorised access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Data Protection Rights

Under data protection laws, you have the following rights:

- Access: You can request a copy of the personal data we hold about you.

- Correction: You can ask us to correct any inaccuracies in your personal data.

- Erasure: You can request that we delete your personal data under certain conditions.

- Restriction: You can ask us to restrict the processing of your data in certain circumstances.

- Objection: You can object to our use of your data for direct marketing or other purposes.

- Data Portability: You can request the transfer of your personal data to another service provider.

To exercise any of these rights, please contact us at info.manchesterhandyman@gmail.com.

7. Cookies

Our website uses cookies to distinguish you from other users and to enhance your browsing experience. For more details on how we use cookies, please see our Cookie Policy.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. Please check back regularly to stay informed of updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

**Manchester Handyman*

Email: info.manchesterhandyman@gmail.com

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By using our services or website, you agree to the terms of this Privacy Policy.